Refund policy
Refund & Return Policy
Thank you for shopping with Untapped Worldwide.
Please read our policy carefully before making your purchase.
All Sales Are Final.
We do not offer refunds, returns, or exchanges on any products once an order has been placed and processed.
All items are made and packaged with care to ensure the highest quality possible. Please review your order carefully before completing your purchase.
Damages and Issues
We take pride in the quality of our products and packaging. Please inspect your order immediately upon delivery.
If your item arrives defective, damaged, or incorrect, contact us within 48 hours of receiving your order at untappedworldwide@gmail.com with your order number and clear photos of the issue.
Our team will review the situation and determine if a replacement or store credit is appropriate at our sole discretion.
Exceptions / Non-Returnable Items
Because we operate under a no refund or exchange policy, the following items remain strictly non-returnable and non-refundable:
- Sale items
- Custom or limited-edition products
- Gift cards
- Accessories or personal wearables (for hygiene reasons)
Cancellations
Once an order has been placed and confirmed, it cannot be canceled or modified. Please ensure all shipping information and product selections are accurate before completing checkout.
Contact Us
If you have any questions about this policy or need assistance with a damaged or incorrect item, reach out to us at:
📧 untappedworldwide@gmail.com